Mark C. Robinson had a slightly epileptic Keeshond named Mercedes who was heartbreakingly put to sleep because of this disability. Little did he know that it wasn’t actually necessary – that there were things that could be done to help ease Mercedes’ condition and allow her to live her life to the fullest.
This is the story behind HandicappedPets.com, a pet supply store featuring products, services, and support for elderly, handicapped, and injured pets. What started out as an online forum has now become one of the largest and most trusted pet supply store for pets in need.
With over 250 products and a rich community of like-minded pet owners, Handicapped Pets is your go-to store and resource for everything you need about taking care of your beloved handicapped dog or cat.
What is Handicapped Pets?
Handicapped Pets is an online store featuring a wide range of products that allow pet owners to properly and easily care for their disabled, injured, or handicapped dogs or cats. Created in 2001 by Mark C. Robinson, the pet owner’s name in our opening story, their entire mission and vision revolves around their belief that disabled, injured, or aging pets are considered as family members and deserve the best care to live a happy and healthier life.
The company specializes in wheelchairs for dogs, as well as other products and services that help ease your pets’ transition to becoming healthy again or being able to live life as normally as possible despite having handicaps.
The company is based in Amherst, New Hampshire, and is a 100% US company that offers its products worldwide.
Walkin’ Wheels: Handicapped Pets’ Signature Product
The company, as well as its president and founder, Mr. Robinson, are known for their signature product, which is the Walkin’ Wheels wheelchair for dogs. It was launched in 2008 and invented by Robinson himself after several years of research.
Walkin’ Wheels is the world’s first ever adjustable dog or puppy wheelchair, and has continued to evolve over the years. Most dog wheelchairs are custom-made, where you’d had to wait for weeks or even months before your dog can actually use it. Walkin’ Wheels is the first ready-made pet wheelchair that can be shipped to your doorsteps in a matter of days since it’s readily available. It can fit many different types of dogs in many different sizes, making it an invaluable product that can be used by a growing dog or by different dogs.
The wheelchair is veterinarian-approved and created to help with your pet’s hip and leg problems. Among the conditions that can be alleviated by this product are hip dysplasia, arthritis, degenerative myelopathy, paralysis, spinal and neurological problems, slipped disc, soreness, as well as recovery from injury or surgery.
From this product, the company was able to specialize in helping pets with leg problems, offering products such as wheels for dogs hind legs, dog leg brace, knee brace for dogs, booties for dogs, dog acl brace, prosthetics for dogs, paw protectors for dogs, and many other similar products.
Other Pet Products
Aside from the company’s wide selection of dog wheelchairs, they also offer a range of pet products that support your pet’s many difficulties in their everyday life. Here is a list of the product categories as listed on the retail site:
1. Harnesses and Slings
These are products that support your dog’s hind legs, or products that allow you to carry your injured dog on a sling. Products include combo harnesses, rear harnesses, safety harnesses, support slings, combo harnesses, total body harness, and the like.
2. Splints and Leg Support
These are products that help to support stability for your pets during injuries, or illnesses that may cause their lower extremities to be weakened. Products include rear splints, front splints, hock splints, bootie splints, carpal splints, wrist wraps, and pet boots.
3. Wet or Dry Aids
These products include doggie diapers, pet suspenders, and male wraps – products designed to keep your pets dry.
4. Travel Aids
These products allow you to travel with your pet with ease, and includes pet strollers and seat belts, travel hammocks and travel ramps.
5. Healing and Safety Aids
When your dog is injured or are recovering from a surgery or illness, these products can help them recover faster. Items include pet helmets, joint supplements, foam steps, pet signs, expanding steps, blind dog aids, and transport stretchers.
6. Fun Stuff
The company also sells fun toys for pets such as wind up toys, happy dog meals, and stuffed animals.
When you purchase any of the wheelchairs or products that need some instruction, an instruction manual and video will accompany your product. Several instructional videos are also available on the site, so using the products is virtually easy and convenient to learn.
Shipment Policies and Customer Service
The team behind Handicapped Pets make every effort to make sure all orders are shipped within one business day. Delivery is between 3-5 days within the continental USA, while it may take longer for international addresses. Orders must be placed before 12 noon EST or 9am PST for orders to be shipped on the same day.
Customer service usually sends out a tracking number for shipments so customers can easily track down their orders and determine when their items will arrive.
For customer service, customers can contact the company via phone, chat, or email.
Handicapped Pets truly delivers on its mission of providing every need for disabled pets. It eases the difficulties of taking care of an elderly, aging, or handicapped dog, and allows you and your beloved pet to enjoy life to the fullest.
The website’s interface is very user-friendly, so if you’re looking for a specific product or if you don’t know what you’re looking for, the site is easy to navigate. What’s so great about the site and the company’s online community is the support pet owners provide to one another – offering resources, help, and every advice imaginable when it comes to taking care of a handicapped pet.
Customer service is prompt and easy to reach, while shipping terms and conditions are fast and reliable. All in all, Handicapped Pets is a fantastic site and company for anyone looking to alleviate their pets’ physical conditions.
Dog Wheelchair Pictures
The only dog wheelchair that features push button adjustability in height, length and width!